Website repair & support · West Lothian & Edinburgh
Security warning? Website won’t open? Something broken?
Tell me what’s happening and I’ll help you work out the next step.
A certificate problem may be standing between you and your next customer.
You don’t need to know the technical cause.
Start with your website address.
Your enquiry has been sent. I’ll review the details and contact you about the next step.
Any investigation or repair costs will be agreed with you before work begins.
A few details so I can get back to you.
Prefer to get in touch directly?
info@bear-media.com · 07879 011860
Shorter certificate lifetimes make reliable renewal more important. A missed renewal can leave customers facing a security warning instead of your website.
Let’s Encrypt announced on 7 October that its default certificate lifetime will fall from 90 to 64 days for certificates issued or renewed from 10 February 2027. Existing valid certificates will not be revoked as part of this change.
Many hosts already renew certificates automatically. Ask yours who checks that renewal and installation succeed, and what happens if they fail.
SSL warning, website down, broken page or an enquiry form that has stopped working? Send me your website address. I’ll help investigate and agree the next step and any costs with you.
Get help with your websiteSource: Let’s Encrypt’s certificate lifetime announcement. These are planned renewal changes; they do not mean every website has a fault.
Fix my website
I’m Garry Lynch at Bear Media, based in West Lothian. I help small businesses, sole traders and side hustles in Livingston, Broxburn, Bathgate, Linlithgow, Edinburgh and the surrounding Lothians work out what has gone wrong with their website. Start with the problem you can see; you don’t need to know the technical cause.
An expired SSL certificate or HTTPS configuration problem can stop customers reaching your site. If you see “Your connection is not private”, “Not secure” or a certificate error, send me the exact message so I can check the cause.
A website that will not load, shows a blank page or returns a server error may have a hosting, domain, DNS or software fault. Tell me when it last worked and whether anything changed before the problem started.
Sometimes the website opens but part of it has stopped doing its job. I can investigate broken links, mobile display problems and enquiry forms that are not sending, then agree the repair and check the affected journey.
Unexpected redirects, unfamiliar pages or changes you did not make are worth investigating. I can look at the signs, discuss recovery options and explain when specialist security help is needed.
Ask me to look at your website Meet Garry at Bear Media
Seeing a browser warning? Read why your website might say “Not secure”.
What happens next
Share your website address and what you’re seeing.
I’ll explain the investigation or repair and agree any costs with you.
I carry out the agreed work and check the result with you.
Optional ongoing care
Up to one hour of website support each month for changes, SSL and hosting issues, and security concerns. Additional work is £75 per hour, agreed before it begins.
Ask about monthly support£75 / month
Yes, you can enquire about an existing website even if Bear Media did not build it. Share the address, what is going wrong and the platform or hosting company if you know it. I will check what access and work are needed before agreeing an investigation or repair.
These messages can have different causes, including a missing, expired or incorrectly configured SSL certificate, or a page using HTTP instead of HTTPS. I can investigate the certificate and hosting setup. A browser warning on its own does not prove that a website has been hacked.
Send the website address and the exact error message, and say when it last worked. Hosting, domain, DNS, software and certificate problems can all affect access. I will investigate the likely cause and agree the next step and any costs with you.
Tell me about unexpected redirects, unfamiliar pages, changed content or warnings you have seen. I can investigate the signs and explain the recovery work or specialist help needed. The work depends on the site, the available access and any usable backups; recovery is not guaranteed.
One-off website repairs are scoped around the problem and access needed. I agree the cost of any paid investigation or repair before work begins. Optional ongoing support is £75 a month for up to one hour; additional support work is £75 an hour, agreed in advance. The monthly plan is not a fixed price for every repair.
Yes. I am based in West Lothian and help small businesses in Livingston, Broxburn, Bathgate, Linlithgow, Edinburgh and the surrounding Lothians. Website faults can often be investigated remotely, with the access and scope agreed first.
Tell me which platform your website uses and what changed before the error appeared. For WordPress, mention any recent plugin, theme or hosting updates. I will assess the setup and explain whether I can carry out the work or whether specialist help is needed.
You can enquire about a one-off repair without taking monthly support. An existing website can often be repaired. I will explain what is practical and discuss a rebuild only where it is a suitable option.
Starting from scratch? Explore website design. For all Bear Media services, visit the services page.